Basic Function
This position is responsible for the day to day on site support of all ITD supported systems and services provided to remote offices. Remote offices may be permanent or temporary (e.g. PMT). Position is typically a single incumbent although larger or more complex sites may require multiple individuals.
Responsible, under the general direction of the Computer Operations Unit Supervisor, ITD, for providing all aspects of end user computing, voice services, video conferencing, Telepresence, LAN/WAN support, 2 way radio, building security system, mobile devices support (smart phone/tablet) copper & fiber optic cabling support as well as any other ITD supported systems or services at that location. Position has daily contact with onsite end users to deliver equipment and services, and ASC IT help desk and peer IT support staff to resolve complex problems and ensure network integrity and security.
Duties & Responsibilities
Education and Experience
NO THIRD-PARTY CANDIDATES ACCEPTED; THIS ROLE IS CONTRACT POSITION AND IS ANTICIPATED TO LAST APPROXIMATELY ONE YEAR.